Police Staff - Communications Operator (Force Control Centre)

Police Staff
Permanent
Full Time, Part Time
Force Control Centre
Force Headquarters, Winsford
Other

See advert

Please note, if this is a paid role and the role is part time then the salary quoted will be pro rata based on the hours worked per annum.

Shift Allowance, Weekend Working Enhancement
20%
37

06/08/2022, 16:15

Communications Operator

Are you looking for a new opportunity?

Would you like to contribute to the valuable service we provide to the communities of Cheshire?

Cheshire Constabulary can offer you a unique and rewarding role as a Communications Operator within our Force Control Centre.

You will deal with members of the public and provide vital support to frontline officers on a day to day basis.

Salary information:

On joining you will start as a Scale 3 and entitled to shift allowance an example of your earning potential is below:

Salary £19,452 - £23,406 plus shift allowance & weekend enhancements. 

  • Full Time Rotational 24/7 shifts = circa £26100 (incl 20% shifts plus weekend enhancement)
  • Part Time Earlies = circa £13000 (incl weekend enhancement)
  • Part Time Lates = circa £14000 (incl 10% shift plus weekends)
  • Part Time Nights = circa £17900 (incl 33% shift plus weekends)

Please note, your salary will increase through progression to a Scale 4.

For further information on the role please see the Role Profile attached to this advert.

We do not expect you to have experience of emergency call handling and you will be given full training, followed by a period of job related coaching to make sure that you are ready for the challenges that this rewarding role will present.

We are looking for people who can bring their valuable skills and experience to our Force Control Centre and welcome applications from anyone with:

  • A passion for public service.
  • The ability to multi-task.
  • Customer service experience – over the phone or face-to-face.

Please be aware that our work is 24/7 so you will be required to work shifts, examples of the full and part time shift patterns are attached to this advert.

Although full time and part time opportunities available, please note that your initial training period will be full time.

Full Time Part Time Shifts.pdf – 439KB

Cheshire Constabulary is fully supportive of diversity, equality and inclusion and strives to employ a workforce which is representative of the community it serves.

Applications are welcomed from all underrepresented groups and support will be made available throughout the recruitment process for all applicants. Under-represented groups include:

  • People of ethnic minority
  • Individuals who identify as having a visible or invisible disability
  • Gender in relation to female representation for PC entry routes
  • Gender in relation to male representation for Staff entry routes
  • Lesbian, Gay, Bisexual, Transgender + (LGBT+)

 

FOR POLICE OFFICER RECRUITMENT ONLY: The Constabulary recognises that some may possess additional skills such as fluency in other languages; if you have such a skill and are willing to be contacted about this potentially being considered in relation to deployment and posting decisions, please highlight this in the application.  Please note that any posting decision will be made by the organisation as is its prerogative however in circumstances where there is a cultural-competence/skill that may also enhance the Constabulary's service to its communities then in consultation with an individual and their consent then a posting may be agreed accordingly.

If you have any queries in relation to diversity, equality and inclusion or have a request for any additional support you may need, please email Wellbeing.Engagement.Inclusion@cheshire.police.uk

S3-4 Communications Operator.pdf – 509KB

Please note, you will require the following detail to complete this application form; NI Number, ID detail, address information, referee information, full employment history including dates and any qualifications you may have attained.  You may also be requested to provide photos of any visible tattoos you have. The application system only remains active on a single page for a period of 60 minutes. Please therefore ensure you allow time to complete this fully as incomplete pages will not be saved. As part of the application process, you may be asked to provide evidence of your Qualifications, proof of identity and address, so it is important to make sure you have this information to hand before you complete your application.

This vacancy is closed to applications.